Terms and Conditions

Please take the time to read and understand our terms and conditions of booking prior to booking your retreat.

Deposit

Your Palstone Yoga Retreat place is secured and reserved by paying a minimum non-refundable £100. This deposit is non-transferable.

Balance Payment

The balance payment is due no later than 3 weeks before the day you are due to arrive for which you will be sent reminders. If we do not receive your balance payment, your place may be given to another guest.

Late Bookings

Last-minute bookings (within 21 days of the retreat) must be paid for “in full” at the time of booking.

Cancellation

If you cancel your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation and have responded acknowledging the cancellation. If you cancel your retreat: 6 weeks or more prior to the retreat start date, we will retain the deposit and refund the balance. • 3 weeks prior to the retreat date, we will retain 50% paid minus the deposit by you in connection with the booking. 2 weeks prior to booking 0% refund. • Any refunds allowed will incur a 3% processing charge.. • If the Retreat is cancelled, all costs will be refunded but please be aware that it may take up to 14 days to receive your refund via Stripe.. We advise you to take out your own cancellation insurance at the time of booking, which will help cover any cancellation fees. If you fail to join the retreat, arrive after the commencement of the retreat, or leave the retreat prior to its completion, no refund will be made.

Health Policy

(a)It is your responsibility to let your Host know if you have any health issues or injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately and inform your instructor.

(b) It is also your responsibility to consult a doctor with an understanding of yoga to check that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that you may choose to do whilst on the retreat.

(c) Please advise your Host of any mental or physical health conditions, allergies and dietary requirements upon booking. If you have health conditions, allergies or dietary requirements that may be affected by the activities offered on our retreats, we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.

(d) Whilst all measures are taken to ensure a high standard of health and safety, the Retreat property has stairs and activities take place in the countryside where the land is uneven and we and the involved parties, such as your Yoga Instructor or Activity Leader shall not be responsible for any death/ injuries caused by uneven terrain or ascending or descending stairs, visits to coastal or moorland areas, where there is deep or fast running water, mud estuaries and steep cliff/hillside paths or gardens or fields where there may allergenic or toxic plants. These activities are undertaken at your own risk.

(e) Pregnant women come to the retreat at their own risk, and we cannot be responsible for dietary issues or issues relating to physical exertion.

Liability Policy

(a) We and the involved parties such as your Yoga Instructor and Activity Leader, accept the responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(b) We do not accept any liability for cancellations, delays or changes caused by natural disaster, inclement weather, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

(c) We and the involved parties, such as your Yoga or Activity Instructor, are not liable for any injuries you may incur either through activity or through use of tools, materials and equipment. Yoga and other retreat activities are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or after the retreat. We are not liable for loss of, or damage to, your personal property.